Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sheila Simmons

Sheila Simmons

July 17, 2025

5  out of  5
rating by Sheila Simmons
"Radu had been a wonderful Agent, very kind and helpful especially when life sure hits hard. He has been very patient and helpful, I am very grateful for everything :)"
We responded:
"We appreciate the feedback, Sheila. We are always here to help!"
Profile photo of jeanne page

jeanne page

July 16, 2025

5  out of  5
rating by jeanne page
"I’ve had a very positive experience working with Radu Muresan at State Farm. He’s knowledgeable, responsive, and takes the time to explain policies clearly, which really helped me make informed decisions about my insurance. Radu provided solid guidance without being pushy. Radu is a trustworthy agent who truly cares about his clients, I’d definitely recommend doing business with him."
We responded:
"Thank you, Jeanne! We are happy to have Radu as part of the team. Please let us know if you have any other questions!"
Profile photo of Jed Burger

Jed Burger

July 14, 2025

5  out of  5
rating by Jed Burger
"Morgan assisted me with a new automotive coverage, fast and very friendly service."
We responded:
"Thank you, Jed! We pride ourselves on our speed and efficiency. Please reach out if you need anything else from us!"
Profile photo of Mary Lou Cummings

Mary Lou Cummings

July 9, 2025

5  out of  5
rating by Mary Lou Cummings
"Natalie is a very knowledgeable and helpful agent at State Farm. I am confident in my coverage with her help."
We responded:
"Thank you for the kind words! We have been working hard to make sure every customer knows their coverages and understands what they have/need. "
Profile photo of Tylor Goodell

Tylor Goodell

July 5, 2025

5  out of  5
rating by Tylor Goodell
"Natalie was very persistent with my busy schedule on getting me in which is very nice as I’m not always in town. She was very effective and efficient on getting a better policy that saved me a ton of money compared to my current insurance provider. Would 100 percent recommend this insurance company and Natalie to get you set up!"
We responded:
"Thank you! We are proud to have Natalie on the team and happy that we were able to help save you money on your insurance! We are here to help if you need anything else, Tylor."
Profile photo of Ernie Paasch

Ernie Paasch

July 3, 2025

5  out of  5
rating by Ernie Paasch
"Extremely knowledgeable and helpful."
We responded:
"Thank you, Ernie! We appreciate your feedback and hope to continue to meet your expectations going forward."
Profile photo of Michael Williams

Michael Williams

June 18, 2025

1  out of  5
rating by Michael Williams
"Call this guy Wyatt, very rude, condescending and unprofessional. Don't waste your time."
We responded:
"Hi there, Thank you for your feedback. I’m sorry to hear about your experience, but I want to clarify that I haven’t had any interactions with customers over the phone recently (only in person), and my team and I couldn’t find any record of your name in our system either as a current customer or someone looking for insurance. If there’s been a misunderstanding, I’d love to clear it up. Please feel free to reach out to me directly at the office or stop by—I’m always here to help! Thanks again for sharing your thoughts. - Wyatt "
Profile photo of Saffire Love

Saffire Love

June 6, 2025

5  out of  5
rating by Saffire Love
"Not gonna lie, I forgot to set up my autopay after getting a new debit card. I happened to run into Morgan in a public setting, and he kindly introduced himself. He went out of his way to offer to help me get my autopay set back up! Super helpful and professional. Morgan is great, and I’d absolutely recommend him! If I could give 10 stars I would! ⭐️"
We responded:
"Thank you, Saffire! We are glad Morgan was able to take care of you, even when he wasn't on the clock! We appreciate you trusting us with your insurance."
Profile photo of brenda Eden

brenda Eden

June 5, 2025

4  out of  5
rating by brenda Eden
"Natalie was very efficient and able to show me what changes to make and the cost."
We responded:
"Thank you for the review, Brenda! We love helping with the important changes on your policies."
Profile photo of Sarah W

Sarah W

May 26, 2025

5  out of  5
rating by Sarah W
"Natalie was easy to work with for an auto policy. We got everything complete through text and email."
We responded:
"Thank you for the review, Sarah! We have been honing our texting skills lately :)"
Profile photo of Joshua Chavarría

Joshua Chavarría

May 9, 2025

5  out of  5
rating by Joshua Chavarría
"They were excellent. Listened to what I wanted and made it happen!"
We responded:
"Thank you for the review, Joshua! We appreciate you doing business with us."
Profile photo of jimmy colantonio

jimmy colantonio

April 24, 2025

5  out of  5
rating by jimmy colantonio
"Natalie was AWESOME!"
We responded:
"We appreciate it, Jimmy! Thank you for trusting us with your insurance!"
Profile photo of Maggie Atkinson

Maggie Atkinson

April 1, 2025

5  out of  5
rating by Maggie Atkinson
"Very kind, Greta rates"
We responded:
"Thank you, Maggie! We are glad to have you here at the agency. "
Profile photo of Art Animals

Art Animals

March 18, 2025

5  out of  5
rating by Art Animals
"They were fast to respond to my request to meet and was very complete in explaining things."
We responded:
"Thank you, Michelle! We appreciate you doing business with us!"
Profile photo of Vicki Taylor

Vicki Taylor

March 7, 2025

5  out of  5
rating by Vicki Taylor
"Natalie was great. Her pleasant attitude & knowledge of the product allowed me to quickly make decisions while updating my policies."
We responded:
"Vicki! Thank you for the feedback. We are pushing every day to learn more so that we can best serve you, and we appreciate you noticing that!"
Profile photo of Gary Lucus

Gary Lucus

March 4, 2025

5  out of  5
rating by Gary Lucus
"I had been with my prior insurer for 60 years and never looked around. After numerous increases to my policies I decided to look around. I finally settled with Natalie. When all was "said and done" I am saving more than half with my new insurer "State Farm"! My current monthly savings are $308. I am very thankful to my new agent, Natalie at State Farm. I am extremely satisfied with both the service rendered and the savings experienced. Thank you State Farm."
We responded:
"Gary, thank you for the stellar review! We are happy to have you here at the agency and we are glad to have helped you so much! Please let us know if you need anything else."
Profile photo of Stephanie Ramsey

Stephanie Ramsey

March 3, 2025

5  out of  5
rating by Stephanie Ramsey
"Very responsive and friendly. If Morgan didn’t have the answers he found out quickly and got back to me."
We responded:
"Thank you, Stephanie! We are always trying our best to be quick and thorough. Please let us know if you need anything else!"
Profile photo of Dillon Jeffs

Dillon Jeffs

February 17, 2025

5  out of  5
rating by Dillon Jeffs
"Very easy to work with and great service"
We responded:
"Thank you, Dillon. We appreciate the feedback. Please reach out if you need anything else!"
Profile photo of Karen Rose

Karen Rose

February 11, 2025

5  out of  5
rating by Karen Rose
"I highly recommend State Farm in Powell. The quality of service from the moment I walked in was exceptional. Natalie Brumfield was the agent that helped me and will be my forever State Farm agent moving forward. She was knowledgeable, patient, kind and helpful throughout the entire process. I would giver her 10 stars if that was an option. My entire experience was amazing. Looking forward to moving all my business under the State Farm umbrella."
We responded:
"Karen, we are super happy to have you here. We appreciate you trusting us with your business! Please don't hesitate to reach out if you need anything else."
Profile photo of Tony Lucus

Tony Lucus

February 5, 2025

5  out of  5
rating by Tony Lucus
"I needed business insurance and Natalie Brumfield got me on track with a GR8 price. While there she quoted on car and renters insurance as well. I honestly did not thing that she could come anywhere close to what I had with USAA(27 years)...but she and State Farm beat my insurance by @ $85/mo. They are GR8 folks over there, especially Natalie Brumfield! Very happy all around!!"
We responded:
"Thank you for the review, Tony! We are always available if you need anything in the future! "
Profile photo of Kim Beebe

Kim Beebe

January 29, 2025

5  out of  5
rating by Kim Beebe
"It was our pleasure meeting with Natalie today. You are so knowledgeable and we loved your ideas and suggestions to have our assets covered. State Farm is very lucky to have you!"
We responded:
"We are very lucky to have her! Thank you for being with us. Let us know if you need anything else"
Profile photo of Brian Sheets

Brian Sheets

January 28, 2025

5  out of  5
rating by Brian Sheets
"Very helpful, answered or is getting back to me with all the answers to My questions."
We responded:
"Thank you for the review, Brian! We appreciate your business. "
Profile photo of Mark Bjornestad

Mark Bjornestad

January 17, 2025

5  out of  5
rating by Mark Bjornestad
"Natalie was very helpful and took the time to explain what coverage we needed. Great experience."
We responded:
"Thank you, Mark! We are always happy to advise on the correct coverage for your needs. Please let us know if you have any questions or concerns."
Profile photo of Ashley Teten

Ashley Teten

December 30, 2024

5  out of  5
rating by Ashley Teten
"Working with Natalie was an excellent experience. She met our needs and had our best interests in mind."
We responded:
"Ashley! Thank you for the feedback. Natalie has been an awesome part of our team. Please reach out if you need anything else."
Profile photo of Erica Young

Erica Young

December 30, 2024

5  out of  5
rating by Erica Young
"We always get such wonderful service from everyone in the office. They are always very easy to talk to and always work with us with whatever we need help with. Very happy we are with them"
We responded:
"We appreciate your business! Please feel free to reach out to us with anything you may need in the future"